Does our district need a written Language Access Plan?
Yes, in practice. Title VI doesn't explicitly require a written Plan, but the Department of Education's Office for Civil Rights asks for one first in any Title VI review. Districts without a written Plan typically end up under a Voluntary Resolution Agreement that requires them to develop and adopt one anyway. We provide a Plan template as part of every district contract.
How do you handle IEP meetings specifically?
Our IEP interpreters are trained in IDEA vocabulary (accommodation vs modification, related services, LRE, FAPE, transition planning) and special-education protocol. For ongoing IEP teams, we assign the same lead interpreter throughout the year so context isn't lost between meetings. Pre-meeting briefings between the case manager and interpreter take ~15 minutes and dramatically improve meeting outcomes.
How fast can you fill a parent interpretation request?
On-demand phone interpretation in 30+ languages is available within 30 seconds during business hours. Scheduled video remote interpretation for parent conferences and ELL services planning is typically filled within the same calendar week. On-site interpretation for IEPs, expulsion hearings, and formal meetings typically requires 5 business days notice.
Can we contract with you under our state's cooperative purchasing agreement?
Likely yes — depending on your state. We hold contracting eligibility under most state cooperative purchasing programs including BuyBoard (Texas), TIPS (national), Sourcewell, and Choice Partners. If your district uses a cooperative we're not currently on, we'll work with the cooperative's onboarding process directly. Direct contracting is also available in most states.
What languages do you cover for parent communications?
Spanish, Mandarin, Vietnamese, Tagalog, Arabic, Korean, Russian, Haitian Creole, Portuguese, French, Dari, Pashto, Somali, Swahili, Amharic, Burmese, Karen, Nepali, Punjabi, Urdu, ASL, and 30+ additional languages. We add coverage when district demographic data shows a new language emerging in the LEP population.
What does a district-wide contract typically cost?
Pricing varies based on district size, languages covered, and service mix. For a typical 5,000-student district with ~12% LEP population, annual contracts range from $35,000–$120,000 depending on whether on-site interpretation is included. We provide a fixed-bid annual contract proposal as part of every RFP response; no per-engagement surprises.