Are your certified translations actually accepted by USCIS?
Yes. Our certificate language is pre-aligned to USCIS Form Instructions and the most-common Field Office practices. We're not aware of a JB Linguistics certified translation being rejected on certification grounds. If USCIS issues an RFE requesting clarification or re-certification, we issue a revised certificate within 24 hours at no additional cost.
Are your court interpreters certified?
Yes. Our state-court interpreters are certified by the relevant state's Administrative Office of the Courts (AOC certification in most states). Our federal-court interpreters hold the Federal Court Interpreter Certification Examination (FCICE) credential for Spanish, or are listed as 'professionally qualified' for other languages under the Court Interpreters Act.
How fast can you translate an immigration packet?
Standard turnaround on a typical I-130 family-based packet (8–12 documents) is 5 business days. Single-document requests under 3 pages are typically delivered in 48–72 hours. Same-day rush turnaround is available on most language pairs with a 25% rush fee. RFE responses are returned same-day.
What's your data-security posture for case materials?
Per-engagement confidentiality agreements signed by every linguist before receiving materials. Materials stored under encrypted-at-rest, access-controlled portals. Translation memory is segregated by client — your work isn't used to train models or improve other clients' translations. Discovery-quality data segregation. SOC 2-aligned handling available on request.
Do you handle hard-to-find languages?
Yes — and this is one of the highest-ROI reasons immigration practices retain us. Beyond Spanish and Mandarin, our network covers Karen, Burmese, Amharic, Tigrinya, Somali, Pashto, Dari, Haitian Creole, Marshallese, Hmong, K'iche', Mam, Q'eqchi', Punjabi, Urdu, Bengali, Nepali, Tagalog, Vietnamese, Korean, and 20+ additional languages — every linguist credentialed and per-engagement-bound.
How is pricing structured for law firms?
Per-document for certified translation (typically $25–$45 per standard certificate, $0.18–$0.25 per word for prose documents). Per-session for interpretation (typically $35–$85 for VRI sessions, $70–$140/hour for on-site with 2-hour minimum). Master service agreements with monthly volume tiers unlock 15–30% discounts. Free year-end roll-up reporting for budget planning.