Generic corporate language training tracks attendance. JB Linguistics ties training to the business outcomes you're already measuring: customer-call quality scores, RFP win rates, demo-to-close conversion, expat assignment readiness. We design every cohort around your actual KPIs.
Customer-facing teams that lose deals at the language line — RFP responses returned for rewriting, demos that translate poorly, customer success calls that escalate from confusion. We design language programs around your funnel.
Procurement, vendor management, logistics, and quality teams that work across timezones in English-as-business-language environments. Programs focus on contract negotiation, supplier escalation, and technical specification clarity.
Mission-critical English coaching for diplomats, attachés, NGO program leads, and field workers. Cultural advisory included for negotiation, joint task force coordination, and press engagement.
1:1 coaching for C-suite executives, senior VPs, and Board-track leaders. Confidential, white-glove, scheduled around real calendars. Focus on board presentations, investor updates, town halls, and earnings calls.
Customer-facing teams in healthcare, fintech, SaaS, and logistics where one mis-handled conversation costs an account. Language work tied to QA scores, NPS, and escalation rates.
Software engineers, scientists, and technical PMs working in distributed-by-default environments. Focus on async written communication, technical documentation, and high-stakes spoken English (incident reviews, design reviews, customer escalations).
We start with the business KPIs your team is measured on (NPS, win rate, time-to-close, CSAT, escalation rate, audit pass rate). The language curriculum is reverse-engineered from those metrics. Progress reports tie language gains to KPI movement.
Two live small-group sessions per week (3–6 learners per cohort) plus an async lab with role-play scenarios, recorded model dialogues, peer discussion prompts, and progress quizzes. Learners get ~5 hours of guided practice per week.
Every cohort gets a single dedicated cohort manager who's your point of contact — schedule changes, attendance issues, progress reporting, escalations. You don't get triaged into a customer-service queue.
All materials (slides, recordings, quizzes, glossaries) are delivered in formats that drop directly into your internal LMS (SCORM 1.2/2004, xAPI). You own the materials forever — no per-seat licensing, no expiring access.
Beyond language, our coaches advise on cultural patterns in meetings, negotiations, and feedback styles. For teams expanding into German, French, Dutch, or Russian markets, this is often the difference between a deal closing and a deal stalling.
English, German, French, Russian, and Dutch handled by in-house instructors. Spanish, Mandarin, Portuguese, Italian, Arabic, Japanese, and 15+ additional languages handled through our credentialed instructor network with the same cohort-manager structure and KPI integration.
Each cohort closes with a written outcomes report tying language gains to the KPIs we anchored at the start. That's the document that funds the next cohort and justifies the program to finance.
Unlike Berlitz, Rosetta Stone Enterprise, or Goodway/EF, we don't license seats. You pay for the cohort. Materials, recordings, and follow-up support are included for the cohort's lifetime.
Every live session is taught by a credentialed human instructor with subject-matter expertise in your industry. No AI tutoring chains. No outsourced contract instructors with no industry context.
Cohorts run in your team's primary timezone. If you have a distributed team across 3 timezones, we run two parallel cohorts at compatible times — same curriculum, same cohort manager, separate live sessions.
Every instructor signs a per-engagement NDA. Materials, recordings, and KPI data are stored under strict access controls. SOC 2-aligned data handling on request for regulated industries.
Per-cohort pricing scales 1:1 with cohort size — adding 3 more learners costs 3 more learners' worth, not a tier upgrade. Multi-cohort engagements (3+ cohorts in a 12-month window) receive a 12–20% volume discount.
Minimum cohort size is 3 learners — that's the smallest size where peer practice and role-play scenarios work effectively. 1:1 executive coaching is a separate product line. Maximum cohort size is 6 — beyond that, live speaking practice per learner drops below the threshold for meaningful fluency progress.
Standard cohort duration is 12 weeks of weekly live sessions (24 live sessions total) plus async lab work, mock assessments, and an outcomes report. Sprint cohorts (8 weeks, 16 live sessions) are available when there's a fixed deadline (an expat assignment, a regulator audit, a product launch). Maintenance cohorts (24 weeks at 1 live session per week) are available for teams that want sustained skill consolidation.
Yes — we frequently run parallel cohorts in different language pairs for the same company (e.g., German for the Munich office, French for the Paris office, Mandarin for the Shanghai office). Each cohort gets its own cohort manager but consolidated executive-summary reporting comes through a single account manager.
Yes. All learning materials (slides, recordings, quizzes, glossaries) are delivered in SCORM 1.2/2004 and xAPI formats that drop directly into Workday Learning, Cornerstone OnDemand, SAP SuccessFactors, Docebo, Sumtotal, and most major LMS platforms. We don't replace your LMS — we feed it.
Per-cohort pricing typically ranges from $14,000–$28,000 for a 12-week, 6-person cohort, depending on language pair, instructor seniority, and the depth of KPI integration and custom material development required. Multi-cohort engagements receive a 12–20% volume discount. Request a quote for a fixed bid against your specific scope.
We allow one mid-cohort substitution at no additional cost — your replacement learner picks up at the current week, with a private make-up session covering the prior weeks. Beyond one substitution, replacements are billed at the per-learner pro-rata for the prior weeks.
Tell us your target KPIs, headcount, target languages, and timeline. We'll respond with a fixed-bid cohort plan and outcomes commitment within one business day.
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